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Constitutional Approach to Basic Consumer Rights

INTRODUCTION: “Customers are the most important visitor on our premises, and they are not dependent on us, we are dependent on them. They are not an interruption in our work. They are the purpose of it. They are not outsiders in our business. They are part of it; we are not doing them a favour […]

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LEGAL SERVICES NOT INCLUDED UNDER CONSUMER PROTECTION ACT

The profession of law is nothing but of accountability, a client relies on his lawyer for advice, and representation. The protests for lawyers not being dealt under Consumer Protection Act, 1986(CPA,1986) arose after a case in which the Supreme Court declared that medical practitioners were subject to the rules and mechanisms of the CPA, 1986. […]

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Class-action Suits and Mediation set to give teeth to consumer laws

Class-action suits is a legal action by a group of individuals against a defendant when many individuals have suffered similar injuries. This action is taken when the claim of individual against the defendant is too small to claim individually. The Legislature included two new measures in the latest Consumer Protection Act, 2019: Class-action law suits […]

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Consumer Rights in COVID-19

“Rights are powers necessary for the fulfilment of man’s vocation as a moral being” -T.H. Green We all are familiar with the on-going novel Covid-19 situation across the globe and how it is affecting the global economy and its impact on domestic and international business as a whole. With everything coming to a stand-still we […]

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Role of CCI in Consumer Redressal

“Efficiency is the goal; competition is the process” With that being said the 10th five-year plan conceded to create a competitive world and the idea of Competition Commission of India (CCI) was established under the Competition Act, 2002. It was established to ensure that Competition remains fair and that there will not be any negative […]

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NET NEUTRALITY AND CONSUMER INTEREST

Introduction Net Neutrality is a concept that is unknown by many people and its importance have been underestimated since decades. It’s a concept that Internet Service Providers (ISPs) should allow all types of traffic to travel across their networks without any sort of discrimination. It aims at equal treatment of all sites and applications, so […]

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PROBLEM OF DELAY IN JUSTICE

“Justice delayed is Justice denied” is a legal maxim which means that if a legal remedy is available to the aggrieved party but has been delayed, it is effectively the same having no redressal at all. The phrase has become a rallying cry for legal reformers saying that courts are too slow to proceed either […]

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MISLEADING ADVERTISEMENTS: HOW IT AFFECTS THE CONSUMERS

Introduction  The beginning of globalization united with contemporary business systems has had a significant influence on consumer experience in India. in our nation, till the year 2018 India has its old law of the year 1986 relating to consumer protection but on 20th December, 2019, a new bill has been passed by the government of […]

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